Sales Policy

Effective Date: January 7, 2025

Welcome to ARTBINA, your trusted provider of luxurious and high-quality beauty products. We specialize in offering a wide range of cosmetics and skincare solutions that are designed to cater to your beauty needs and help you look and feel your best. By shopping with us, either through our website (www.artbina.com) or at our physical store located at 8915 Gittins St, Commerce Township, Michigan, you are agreeing to the following Sales Policy. Please take a moment to carefully review the details outlined below to ensure a smooth and satisfying shopping experience.

1. General Terms and Conditions

At ARTBINA, we aim to provide a seamless and user-friendly shopping experience. All products offered on our website and in-store are subject to availability and may be changed without prior notice. We reserve the right to correct pricing errors or inaccuracies that may occur in our online catalog, and such errors do not constitute a binding contract.

By placing an order, you agree to provide accurate and complete information for the fulfillment of your order, including but not limited to your name, address, phone number, email, and payment details.

2. Ordering and Payment

Orders can be placed through our website (www.artbina.com) or at our physical store. When placing an order, you will receive a confirmation email containing your order details and estimated delivery date. Please note that this does not constitute an acceptance of your order, and we reserve the right to cancel or modify orders if necessary.

We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment platforms. All payments must be made in full before shipment or product pickup.

3. Shipping and Delivery

ARTBINA offers domestic and international shipping options. Shipping costs are calculated based on the weight of the products and the destination address. Orders are typically processed and shipped within 1-3 business days. Delivery times may vary depending on your location, but we strive to ensure your order arrives as quickly as possible.

Shipping delays may occur due to factors such as weather, postal service disruptions, or other unforeseen circumstances. We will notify you if there is a delay and provide an updated delivery timeline.

Please ensure that the shipping address provided is accurate and complete. ARTBINA is not responsible for any lost or delayed shipments caused by incorrect addresses provided by the customer.

4. Returns and Exchanges

At ARTBINA, we take pride in the quality of our products. However, if you are not fully satisfied with your purchase, we offer a 30-day return or exchange policy on most items, provided they are in new, unused condition and in the original packaging.

To initiate a return or exchange, please contact our customer service team at info@artbina.com within 30 days of receiving your order. We will guide you through the process and provide you with a return authorization number. Please note that you will be responsible for return shipping costs unless the product is defective or was shipped incorrectly.

Items that are non-returnable include opened or used cosmetics, as well as sale or clearance items. We encourage you to inspect your items upon arrival to ensure they meet your expectations before opening or using them.

5. Product Warranty and Defects

ARTBINA stands behind the quality of our products. If you receive a defective or damaged item, please contact us immediately upon receiving your order. We will either replace the item or offer a full refund for the defective product, depending on your preference and availability of the item.

Please keep all packaging and documentation related to defective products as it may be required for the claims process.

6. Privacy and Security

Your privacy is of utmost importance to us. ARTBINA is committed to protecting your personal information. All data provided during the ordering process is securely stored and used solely for the purpose of fulfilling your order and providing customer support.

We use industry-standard encryption technology to protect your payment information. By placing an order on our website, you consent to our collection and use of your data in accordance with our Privacy Policy, which can be reviewed on our website.

7. Customer Service

Our dedicated customer service team is here to assist you with any inquiries or concerns. Whether you need help with an order, product recommendation, or return process, feel free to reach out to us:

We strive to respond to all inquiries within 24-48 hours.

8. Limitation of Liability

ARTBINA is not liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products. Our liability is limited to the total value of the product purchased. By using our services, you agree to indemnify ARTBINA from any claims, damages, or losses that may arise from your use of our products.

9. Changes to Sales Policy

We reserve the right to update or modify our Sales Policy at any time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically for any updates.

By continuing to use our website or make purchases, you agree to the terms and conditions outlined in this Sales Policy.

Thank you for shopping with ARTBINA! We are committed to bringing you the best in beauty and skincare products. Should you have any questions, please do not hesitate to contact us.