Payment Policy for Artbina.com

Effective Date: January 7, 2025

At Artbina.com, we strive to make your shopping experience seamless and secure. This Payment Policy explains the terms and conditions governing payments made on our website.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover.

  • PayPal: A secure and convenient online payment option.

  • Gift Cards: Artbina-issued gift cards.

All payments are processed in USD.

2. Payment Security

We prioritize the security of your payment information. To ensure safe transactions:

  • We use Secure Socket Layer (SSL) technology to encrypt sensitive data during transmission.

  • Payment details are processed through trusted and PCI-compliant payment gateways.

  • Artbina.com does not store your full payment card details on our servers.

3. Order Authorization and Verification

3.1 Authorization

When you place an order, your payment method will be authorized but not charged until the order is processed. If the authorization fails, your order will not be confirmed.

3.2 Verification

For security reasons, we may require additional information to verify your identity and ensure the legitimacy of the transaction. Orders flagged for verification may experience slight delays.

4. Billing Information

To complete your purchase, you must provide accurate and up-to-date billing information, including:

  • Full name

  • Billing address

  • Payment method details

  • Contact information (phone number and email address)

Failure to provide accurate billing details may result in order delays or cancellation.

5. Sales Tax

Artbina.com collects sales tax in accordance with applicable state and local laws. The exact amount of sales tax will be calculated at checkout based on your shipping address.

6. Payment Issues

6.1 Declined Payments

If your payment is declined:

  • Double-check your billing details and payment information.

  • Contact your bank or card issuer to resolve the issue.

6.2 Failed Transactions

In the event of a failed transaction, please contact our Customer Support team at info@artbina.com for assistance.

7. Refunds and Returns

For information on refunds and returns, please refer to our Refund Policy. Refunds are processed back to the original payment method used during the purchase. Processing times may vary depending on your payment provider.

8. Promotional Discounts and Coupons

8.1 Application

Promotional discounts and coupon codes must be applied at checkout to qualify. Only one coupon code may be used per order unless otherwise specified.

8.2 Expiry

Coupons and promotions are subject to expiration dates and terms outlined during the promotion period.

9. Gift Cards

9.1 Purchase and Use

Artbina gift cards can be purchased on our website and redeemed for products available on Artbina.com. Gift cards cannot be exchanged for cash or refunded unless required by law.

9.2 Balance Inquiry

To check your gift card balance, contact our Customer Support team or log in to your Artbina.com account.

10. Changes to This Policy

We reserve the right to update or modify this Payment Policy at any time. Changes will be effective immediately upon posting to the website. The effective date of this policy is noted at the top.

11. Contact Us

If you have any questions or concerns regarding this Payment Policy, please contact us:

Thank you for choosing Artbina.com for your makeup needs. Your satisfaction and security are our priorities.