Shipping Policy for Artbina.com

Effective Date: January 7, 2025

Thank you for shopping with Artbina.com. We are committed to ensuring that your products are delivered to you promptly and in excellent condition. This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased on our website.

1. Shipping Destinations

We currently ship to addresses within the United States, including Alaska and Hawaii. Unfortunately, we do not offer international shipping at this time.

2. Shipping Methods and Delivery Times

We offer the following shipping options:

2.1 Standard Shipping

  • Estimated delivery: 3-7 business days.

  • Available for all addresses within the United States.

2.2 Expedited Shipping

  • Estimated delivery: 2-3 business days.

  • Available for most addresses within the United States.

2.3 Overnight Shipping

  • Estimated delivery: 1 business day.

  • Orders must be placed before 12:00 PM EST to qualify for same-day processing.

Note: Delivery times are estimates and may vary due to factors such as weather, carrier delays, or high order volume.

3. Shipping Costs

Shipping costs are calculated based on the following:

  • Weight and dimensions of your order.

  • Shipping destination.

  • Chosen shipping method.

Shipping charges will be displayed at checkout before you complete your purchase.

4. Order Processing Time

4.1 Processing Time

Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays).

4.2 Cut-Off Times

Orders placed after 12:00 PM EST will be processed on the next business day. Orders placed on weekends or holidays will be processed on the next business day.

5. Tracking Your Order

Once your order has shipped, you will receive a confirmation email containing the tracking number and carrier details. You can use this information to track your shipment on the carrier’s website.

6. Delivery Issues

6.1 Incorrect or Incomplete Address

Please ensure that your shipping address is accurate and complete. Artbina.com is not responsible for delays or delivery failures caused by incorrect or incomplete addresses.

6.2 Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our Customer Support team within 7 days of the delivery date. We will work with the carrier to resolve the issue and, if necessary, provide a replacement or refund.

6.3 Undeliverable Packages

If a package is returned to us as undeliverable, we will contact you to arrange redelivery. Additional shipping charges may apply.

7. Free Shipping Promotions

We occasionally offer free shipping promotions for qualifying orders. Free shipping promotions apply to Standard Shipping only and may be subject to minimum order requirements. Details will be provided on the website during the promotion period.

8. Alaska, Hawaii, and Remote Locations

Orders shipped to Alaska, Hawaii, and other remote locations may take additional time for delivery and may incur higher shipping fees. These charges will be calculated at checkout.

9. Changes to This Policy

We reserve the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting to the website. The effective date of this policy is noted at the top.

10. Contact Us

If you have any questions or concerns regarding this Shipping Policy, please contact us:

Thank you for choosing Artbina.com for your makeup needs. We look forward to serving you!